Our Privacy Policy and Cookie Notice

We are committed to safeguarding your privacy.

One One One recognizes its responsibility for protecting the online privacy of your personal information. This policy outlines how we collect and process personal information.

Our Data Protection Officer is Adam Smith who can be contacted on 0207923 8620 or adams@oneadv.co.uk

Collecting Data

We use the information you provide to us, in various forms, to respond to your requests, personalise your online experience and to deliver information about our services and other marketing material suited to your needs.

We collect your data over the phone, in person, and through the submission of business enquiries on the various forms through our website. We may also receive your personal data through our trusted third parties, including companies such as CoStar, Creditsafe, Companies House.

In addition, cookies are used on our website to enhance your online experience.

Much of the information we collect is statistical only (e.g. your domain name; date and time you accessed our site; and how you came to be on our site) and not personally identifiable.

Some of the cookies we use are provided by Google Analytics and are used to collect information about how our visitors use our site. We use this information to compile reports and to help us improve the site. These cookies collect information in an anonymous form, including numbers of visitors to the site, the pages visited and where visitors have come to the site from. An overview of privacy at Google can be seen at this link and to opt out of being tracked by Google Analytics across all websites visit this link.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org or www.aboutcookies.org.

What data we collect:

B2B:

  • Full Name
  • Name of company
  • Company Email address
  • Company Phone Numbers
  • Company address
  • Building Lease information
  • Size of company
  • New property requirement data

 

Recruitment and Employees Data:

  • Full Name
  • Personal Email address
  • Personal Telephone number
  • Employment history
  • Relevant Qualifications
  • Any other details in your CV
  • References

 

Once employed, we will collect other information directly from you, which is likely to include:

  • Home address
  • Picture ID
  • Date of birth
  • Sensitive personal data including disability information, details of medical conditions, dietary requirements

Using Data

B2B Communications

We use your personal data to respond to you and provide you with the best service possible. We also use this data to maintain our client relationship with you (such as informing you of properties and services that may be of interest) and for our other related business activities.

When you sign up to our newsletters and updates you agree to be contacted with business-to-business (B2B) marketing context. We will only send you marketing content we feel is relevant to your company. This is on the basis of your consent and/or our legitimate interest in marketing to you.

You are able to opt out from our emails at any time via the “Unsubscribe” link present at the bottom of every email communication we send. Alternatively, you can email us at hello@oneadv.co.uk

We will contact you in relation to services we feel will be useful for you by email or by phone.

Cookies and Advertising

We use your personal data, and data collected through cookies(i.e. small text files placed on your computer when you first visit the site), to improve the functionality of our website. We also use it to deliver targeted advertising to you and make sure online ads are suited to your interests, including through our trusted partner websites and on social media. We process this data on the basis of your consent and/or our legitimate interest in marketing to you.

Recruitment

We will also process any data you send us for recruitment purposes in relation to any vacancies that we advertise. We process this with your consent and/or our legitimate interest in researching our candidates and offering them new positions. We may also process additional data later on in the recruitment process, which will be processed on the basis of your consent and/or employment contract, or where we have a legal obligation or it is in the public interest to do so (such as for immigration or diversity monitoring purposes). This will be further detailed in your employment contract.

Storing Data

We will keep your personal data received through enquiries in forms on our website until you request for us to remove it.

If you have signed our relationship letter, we will keep your personal data on our database for an unlimited duration. You can ask for this to be removed at any time; or it will be as per the agreement we have with you, and for up to two years thereafter.

We will keep data you send us in relation to vacancies for the duration of your application and up to one year after in order to offer you new opportunities, unless you opt out of this, or extend this period with your consent.

Sharing Your Data

Your personal data will be stored in our company server on Office 365. Additionally, we also store your personal data used for marketing purposes in our Salesforce CRM database, hosted in Europe.

Salesforce have certified under the EU-U.S. Privacy Shield certification, which allows us to legally transfer your personal data to them. We may also occasionally share your personal data with our trusted partners in the real estate sector, which are based in the European Economic Area (EEA).

Your Rights

You have several individual rights in relation to your personal data that we collect, which we are committed to respecting. In particular, you have the right to:

  • Request a copy of your personal information
  • Request any inaccuracies in your personal information be corrected
  • You may also ask to object or restrict the processing of your personal data and have your personal information erased, where appropriate.
  • Additionally, you have the right to opt out of all emails, any other forms of marketing, cookies and targeted advertising that we direct at you.

 

To exercise any of these rights, please email hello@oneadv.co.uk with your request and we will do this for you.

Cookie Use

We use cookies to allow us to personalise your visits to this site, keep track of your preferences and learn about the way you use the site.

A cookie is a small text file that is downloaded onto your computer when you visit our website and allows us to recognise you as a user. Typically, these contain two pieces of information: a site name and unique user ID. All information these cookies collect is aggregated and anonymous.

We use cookies to identify the pages that are used when you visit the site, to allow us to tailor your experience to suit your needs.

We require you to accept certain cookies by accepting our Cookie Consent Notice when first accessing our website. By accepting and using our websites you consent to our use of cookies as updated from time to time and the cookies we use will be stored on your device (unless this functionality is rejected or disabled by your browser).

Additionally, you may delete and block all cookies from any website, within your web browser settings if necessary. Please be aware that restricting or deleting cookies will impact on the functionality of the site.

Non-Essential Cookies:

A list of the non-essential cookies we use on the website are detailed below:

Google Analytics: analytics.js (__ga, _gat), used by Google to generate web analytics. The information generated by the cookie will be forwarded to Google servers in the US for statistical analysis purposes only.

Google Adwords: Using Google Adwords code we are able to see which pages helped to lead to contact form submissions. This allows us to make better use of our paid search budget.

LinkedIn Cookies: If you are logged into LinkedIn at the time of visiting our website, we may use this to deliver promotions and discount through Adverts.

Salesforce: We use Salesforce code on our website to auto-populate our CRM with new lead data and website activity. This allows us to segment leads appropriately and deliver the most relevant service. Salesforce’s privacy policy is available at this link: https://www.salesforce.com/uk/company/privacy/

 

Opting Out of Cookies

Further information and how to opt out of cookies from Google is below:

  • To update your personal Google user account Information and control the ads that are delivered to you based on your Google Account, please visit http://www.networkadvertising.org/choices/. 
  • To opt out of Google Analytics tracking, please visit https://tools.google.com/dlpage/gaoptout. 
  • To opt out of a third-party vendor’s use of cookies, visit the Network Advertising Initiative opt out page here http://www.networkadvertising.org/choices/. Opting out does not mean you will no longer receive online advertising. It does mean that the NAI member company or companies from which you opted out will no longer customize ads based on your interests and web usage patterns using cookie-based technology.

 

When you visit our website, you can choose to accept cookies via our Cookie Consent Notice.

More Information

This Privacy Policy was last updated on: 6th June 2018. Should we update, amend or make any changes to our Privacy Policy, those changes will be posted here.

If you would like to opt out of receiving any marketing material from us, please contact us at hello@oneadv.co.uk.

If you have any questions, please get in touch at hello@oneadv.co.uk or by calling +44 (0)20 7923 8620

By accessing this website and the services offered by us, you indicate your acceptance of this Privacy Policy and consent to us processing your data in the manner set out above.

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We will not pass your details onto any 3rd parties. The information you submit will be governed by our Privacy Notice.